Shipping & Returns

Order Processing & Shipping Policies

-Orders may be placed online, or by phone at 800-614-7714, Mon - Fri 9:00 A.M. - 4:30 P.M. C.S.T.  We accept all major credit cards and Pay Pal.

-All orders placed by 1:00 C.S.T. will ship the same day for all in-stock products. Standard shipping is by U.S. priority mail, which is a 2-day service commitment for most of the continental United States.

-Orders requiring overnight shipment must be placed by phone, or you may call us to upgrade shipping to overnight if you have already placed the order online. 

-Shipping charges range from $5.95 to $11.95, based on total order cost.  Shipping charges will be calculated at checkout, prior to payment.

-International orders must be placed over the phone by calling U.S.                   00+1+636-745-9614 during regular business hours.

 

Return Policy

-Unopened products may be returned for a full refund within 30 days of date received.  Factory seal must be intact. 

-Opened products may only be returned if the product is damaged or defective.

-Probiotics, special order items, drop-shipped items, and books are non-returnable, unless damaged or defective.

-Refunds will be credited to the original payment card.  Please allow up to 3 days from our receipt of return for refund to be processed.