Orders, Shipping & Returns

Ordering

- We take orders online and by phone. Orders by phone are taken at 800-614-7714, Monday thru Friday, 9:00AM -- 4:00PM CST.  

- We accept Paypal and all major credit cards.

 

Shipping

- Orders placed by 1:00PM CST will ship the same day for all in-stock products.

- Standard shipping: USPS priority mail, a 2-day service commitment for most of the continental United States.

- Overnight shipping: Orders must be placed by phone, Monday thru Friday, 9:00AM -- 4:00PM CST. If you have already placed your order online, call us at 800-614-7714 to upgrade your shipping.

 - US Shipping charges range from $6.95 to $11.95, based on total order cost.  Shipping charges are calculated at checkout, prior to payment.

- International shipping is $24.95.  

 

Returns

 - Unopened products may be returned for a full refund within 30 days of date received.  Factory seal must be intact.

- Opened products may be returned for a full refund within 30 days of date received if the product is damaged or defective.

- Probiotics, special order items, drop-shipped items, and books may not be returned, unless damaged or defective.

- Refunds will be credited to the original payment card after the returned product is delivered to us. Please allow up to 3 days for refund to be processed.