Privacy Notice

We do not store credit card details nor do we share customer details with any 3rd parties.

We do not sell, trade or rent your personal information to others. We are committed to protecting your privacy and we comply with the data protection laws applicable to the US. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy; when this happens we will notify you via our Terms and Conditions page).

What information do we collect? When you order we need to know your name, e-mail address and delivery address and credit/debit card number and expiry date. This allows us to process and fulfill your order, carry out credit checking and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required. For credit purposes, before accepting or dispatching your order we may use the information we have about you ourselves and/or carry out a search using a licensed credit reference agency, who will record it.

In addition we collect your email address and name if you wish to sign-up for the newsletter, and further details as you submit them for use on the site. How do we use your information? Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy.

We use the information collected from you to process orders and to provide a more personalized shopping experience. We may use your personal information to communicate with you about your order, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content. We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customers questions’ about products or services, sending postal mail and e-mails, analyzing data and processing credit card payments.

We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose. We may undertake a search with third-parties for the purposes of verifying your identity and the details you have submitted as part of your order. To do so these third-parties may check the details you supply against any particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.

Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We use cookies to help identify repeat visitors, and to display to them products and offers best suited to their viewing pattern. Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. However you may find that certain elements of the site function incorrectly if cookies are not enabled on your browser

We are committed to protecting your privacy.

The confidential information that we require when you submit your order is no different than the information required by any other non-Internet vendor that is shipping products direct, i.e. name, address, phone number and payment information. Our payment processing is handled by a third party major credit card processing service. The security for credit card transactions is provided by the credit card processing company used by many internet sites. Your session should be encrypted using SSL technology. Their should be an icon (such as a picture of a padlock which is locked) on your screen indicating that the session is secure. See the Terms of Use for information on responsibilities of internet operations. Because the service we offer is being provided to you via the Internet, and the fact that electronic mail (email) is a timely and efficient way of communicating with our customers, we do ask for your email address. We use email in the following ways:

  • Order and shipping confirmation announcements
  • Customer service information requests
  • Storefront change notifications
  • Product, service or other promotional announcements Customer feedback responses